Conflict between people at work causes problems for them, for their manager and for the organisation. Mediation is often discussed as an option to tackle conflict. This event will show delegates what mediation is, how it works and when it can be appropriate and helpful to you.
Anyone with staff management responsibilities, particularly those involved in disciplinary matters, including HR specialists, line managers, owner managers, TU officials and lay representatives
This event will take the form of an acted demonstration of a typical workplace conflict, watching the story unfold and reaching an agreed solution with the help of the experienced mediator. Take this opportunity to witness for yourself just how mediation works. Our compere will lead you through the process stage by stage allowing you to see exactly what happens but from the comfort of your seat. At each stage, the action will be paused for you to raise questions and there will be time for discussion and questions on the process and outcome.
Following this session, you will understand:-
- The Mediation Process
- What mediation looks like – what actually happens
- The benefits of mediation
- When mediation is appropriate
Price £105.00 per person Please note our training events are VAT exempt
* Max of 4 delegates per organisation. Please call Acas on 0300 123 1150 or email firstname.lastname@example.org if numbers exceed this or for more details about the training session.