Essential Skills for Line Managers

Date: 
25 July 2017
Time: 
09:30 - 16:00
Venue: 
Durrant House Hotel, Bideford
Summary: 

Overview

Gain a comprehensive overview of essential managerial ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Details: 

Suitable For

Newly promoted line managers or those who wish to build on their present expertise in any of the subject areas covered.

Programme

  • How to be an effective manager
  • Communication skills including listening skills and questioning techniques
  • How to motivate your team and delegate successfully
  • How to spot bullying and promote a culture of dignity at work
  • The basic principles of managing discipline and handling grievances
  • Dealing with staff absences
Delivery Organisation: 
ACAS
How to Register: 

For more information and booking click here.

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